Contact
At Eretz Direct, we’re here to make your shopping experience as smooth and enjoyable as possible. If you have any questions or need assistance, our friendly customer support team is ready to help you.
We offer live chat support to assist you in real-time with any inquiries you may have. Whether you need help with your order, have questions about our products, or need guidance on shipping and payment options, our team is here for you.
Simply click the icon in the bottom corner of the screen to start a conversation with us. We’re available to assist you at any time during business hours, and we’ll respond as quickly as possible.
Your satisfaction is our priority, and we look forward to helping you make the most of your shopping experience with Eretz Direct.
- Product Information: Learn more about the products we offer, including ingredients, usage instructions, and availability.
- Order Assistance: Track your order, check on shipping status, or make changes to your purchase.
- Payment & Shipping: Get help with payment options, delivery details, and any shipping-related questions.
- Returns & Exchanges: If you need assistance with returns, exchanges, or refunds, we’re happy to guide you through the process.
Special Service
If you're looking for a specific product, you can request it using the following link, and we will provide you with the link to the product once it's published with international shipping.
Our Business Hours:
- Monday to Friday: 7:00 AM to 8:00 PM (EST).
- Saturday and Sunday: 8:00 AM to 3:00 PM (EST).
Our live chat support is available during these hours, and if you reach out outside of our business hours, feel free to leave us a message or complete the form below. We’ll get back to you as soon as possible during the next business day.